Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Kobo Plus's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

77/ 100 · B

Music & audio · US

How hard is it to cancel Kobo Plus?

Kobo Plus scores 77/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Kobo Plus can be cancelled online via kobo.com (My Account > My Subscriptions > Cancel this subscription) or through the Android app under Settings. Cancellation takes effect at the end of the current billing period, the subscription is terminated on the first day of the next monthly billing period, so access continues until then. For US subscribers, membership fees are non-refundable; no proration is offered for mid-cycle cancellations. No pause or freeze option exists.

How to cancel Kobo Plus

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://help.kobo.com/hc/en-us/articles/360018976173-Cancel-or-renew-your-Kobo-Plus-subscription
  • Pause/freeze: not offered. No pause or freeze option is documented for Kobo Plus subscriptions.
  • Account/data deletion: Users can delete their Kobo account (and all associated personal data, eBooks, and audiobooks) via the Kobo Books Android app under Profile > Delete Account, or by contacting Kobo support. Deletion is irreversible and takes up to 10 business days. https://help.kobo.com/hc/en-us/articles/24317228337943-Delete-your-Kobo-account-using-your-Kobo-Books-app-Android

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Kobo Plus, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/kobo-plus (CC BY-SA 4.0).

See Kobo Plus in the full index -> · How we score · Open data

Earned it? Show your grade

Kobo Plus grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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