Music & audio · US
How hard is it to cancel Kobo Plus?
Kobo Plus scores 77/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
Kobo Plus can be cancelled online via kobo.com (My Account > My Subscriptions > Cancel this subscription) or through the Android app under Settings. Cancellation takes effect at the end of the current billing period — the subscription is terminated on the first day of the next monthly billing period, so access continues until then. For US subscribers, membership fees are non-refundable; no proration is offered for mid-cycle cancellations. No pause or freeze option exists.
How to cancel Kobo Plus
- Channels: online (self-serve), in-app
- Official cancellation page: https://help.kobo.com/hc/en-us/articles/360018976173-Cancel-or-renew-your-Kobo-Plus-subscription
- Pause/freeze: not offered. No pause or freeze option is documented for Kobo Plus subscriptions.
- Account/data deletion: Users can delete their Kobo account (and all associated personal data, eBooks, and audiobooks) via the Kobo Books Android app under Profile > Delete Account, or by contacting Kobo support. Deletion is irreversible and takes up to 10 business days. https://help.kobo.com/hc/en-us/articles/24317228337943-Delete-your-Kobo-account-using-your-Kobo-Books-app-Android
Evidence
- {'title': 'Cancel or renew your Kobo Plus subscription – Rakuten Kobo (accessed 2026-06-06)', 'url': 'https://help.kobo.com/hc/en-us/articles/360018976173-Cancel-or-renew-your-Kobo-Plus-subscription'}
- {'title': 'Terms of Sales – Rakuten Kobo (accessed 2026-06-06)', 'url': 'https://www.kobo.com/termsofsales'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Kobo Plus — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/kobo-plus (CC BY-SA 4.0).
See Kobo Plus in the full index -> · How we score · Open data
Earned it? Show your grade
Kobo Plus grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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