How hard is it to cancel Ko-fi?

Ko-fi Gold subscriptions can be cancelled entirely online via Account & Billing > Subscriptions > Cancel (or through PayPal pre-approved payments if originally subscribed via PayPal). Cancellation takes effect at the end of the current 30-day billing cycle — access to Gold features continues through the paid period with no further charges. No refunds are issued for the remaining portion of the current billing period; refund terms for creator memberships are set by individual creators. No pause or freeze option exists for Ko-fi Gold.

How to cancel Ko-fi

• Channels: online (self-serve)
• Official cancellation page: https://help.ko-fi.com/hc/en-us/articles/360005155933-Cancel-your-Ko-fi-Gold-subscription
• Pause/freeze: not offered. No pause or freeze option is documented for Ko-fi Gold subscriptions.
• Account/data deletion: Account deletion available via Account & Billing > Delete Account (sends confirmation email). Deleting an account as a supporter does NOT cancel active subscriptions — subscriptions must be cancelled separately first. Personal data deletion requests can be submitted to [email protected]. https://help.ko-fi.com/hc/en-us/articles/115004001374-Delete-my-account

Evidence

• {'title': 'Cancel your Ko-fi Gold subscription – Ko-fi Help (accessed 2026-06-05)', 'url': 'https://help.ko-fi.com/hc/en-us/articles/360005155933-Cancel-your-Ko-fi-Gold-subscription'}
• {'title': 'Terms – Ko-fi (accessed 2026-06-05)', 'url': 'https://more.ko-fi.com/terms'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Ko-fi — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ko-fi (CC BY-SA 4.0).

See Ko-fi in the full index -> · How we score · Open data

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