How hard is it to cancel Kettle & Fire?

Kettle & Fire subscriptions can be cancelled online via the customer portal (log in → Manage Subscription → Cancel Subscription), by emailing [email protected], or by calling (512) 866-0688. A minimum of 2 recurring orders must be completed before the Cancel Subscription button becomes available in the portal. Cancellation does not affect orders already confirmed or in processing/shipping. Refunds may require photographic documentation or return of product, and no unconditional refund guarantee is disclosed.

How to cancel Kettle & Fire

• Channels: online (self-serve), email, phone
• Official cancellation page: https://help.kettleandfire.com/en-US/how-do-i-cancel-or-pause-my-subscription-75511
• Pause/freeze: available — Subscribers can pause their subscription for a specified number of months via the online customer portal (Manage Subscription → Pause Subscription). No cost to pause.
• Account/data deletion: Submit a data deletion request by emailing [email protected] or writing to the Privacy Officer at Kettle & Fire, Inc., 1800 E 4th St #101, Austin, TX 78702. The company may ask for identity verification before processing. https://www.kettleandfire.com/policies/privacy-policy

Evidence

• {'title': 'How do I cancel or pause my subscription? – Kettle & Fire Help Center (accessed 2026-06-06)', 'url': 'https://help.kettleandfire.com/en-US/how-do-i-cancel-or-pause-my-subscription-75511'}
• {'title': 'Subscriptions – Kettle & Fire (accessed 2026-06-06)', 'url': 'https://www.kettleandfire.com/pages/subscriptions'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Kettle & Fire — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/kettle-and-fire-us (CC BY-SA 4.0).

See Kettle & Fire in the full index -> · How we score · Open data