Password manager · US
How hard is it to cancel Keeper Security?
Keeper Security scores 86/100 (grade A) for how clearly it documents cancellation in the US — among the most clearly documented cancellation policies we've scored. Cancellation is available via email.
Cancellation method depends on purchase source: App Store/Google Play cancel via the store, website purchases require contacting Keeper support (or delete account to cancel). Annual subscriptions auto-renew with a 30-day prior-written-notice termination-for-convenience clause; all fees are non-refundable per the Terms of Use.
How to cancel Keeper Security
- Channels: email
- Official cancellation page: https://help.keeper.io/article/257-how-can-i-manage-my-subscriptions
- Pause/freeze: not offered.
- Refund policy: https://www.keepersecurity.com/legal/terms-of-use/
- Account/data deletion: Request deletion via [email protected] or mobile app (Account > Help > Delete Keeper Account), which also cancels any active subscription. Deletion requests answered within 30 days; Keeper is zero-knowledge and cannot decrypt or modify vault data, so users export their own vault before deleting. https://www.keepersecurity.com/legal/terms-of-use/?s=privacy
Evidence
- How can I manage my subscriptions
- Keeper Security Terms of Use (Updated February 2026)
- Keeper Security Privacy Policy
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Keeper Security — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/keeper-security (CC BY-SA 4.0).
See Keeper Security in the full index -> · How we score · Open data
Earned it? Show your grade
Keeper Security grades A — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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