Security & identity · US
How hard is it to cancel Keeper Security?
Keeper Security scores 86/100 (grade A) for how clearly it documents cancellation in the US, among the most clearly documented cancellation policies we've scored. Cancellation is available via email.
Cancellation method depends on purchase source: App Store/Google Play cancel via the store, website purchases require contacting Keeper support (or delete account to cancel). Annual subscriptions auto-renew with a 30-day prior-written-notice termination-for-convenience clause; all fees are non-refundable per the Terms of Use.
How to cancel Keeper Security
- Channels: email
- Official cancellation page: https://help.keeper.io/article/257-how-can-i-manage-my-subscriptions
- Pause/freeze: not offered.
- Refund policy: https://www.keepersecurity.com/legal/terms-of-use/
- Account/data deletion: Request deletion via [email protected] or mobile app (Account > Help > Delete Keeper Account), which also cancels any active subscription. Deletion requests answered within 30 days; Keeper is zero-knowledge and cannot decrypt or modify vault data, so users export their own vault before deleting. https://www.keepersecurity.com/legal/terms-of-use/?s=privacy
Evidence
- How can I manage my subscriptions
- Keeper Security Terms of Use (Updated February 2026)
- Keeper Security Privacy Policy
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Keeper Security, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/keeper-security (CC BY-SA 4.0).
See Keeper Security in the full index -> · How we score · Open data
Earned it? Show your grade
Keeper Security grades A, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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