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The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly John Reed Fitness's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

74/ 100 · B

Gym & fitness · DE

How hard is it to cancel John Reed Fitness?

John Reed Fitness scores 74/100 (grade B) for how clearly it documents cancellation in the DE — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, form, letter.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

John Reed Fitness (operated by RSG Group GmbH) offers fixed-term contracts (commonly a 15-month minimum term) and no-commitment Flex contracts that renew roughly every 4 weeks. All cancellations must be in text form (Textform) and can be made via the website cancellation button, the member self-service app area, a website contact form, or by letter to RSG's Schlüsselfeld address; notice is one month with the exact period stated on the individual contract cover sheet, after which the contract runs indefinitely on one month's notice. Studio-signed contracts have no right of withdrawal, while online sign-ups receive the statutory 14-day withdrawal right with separate notice. Freezing (Stilllegung) is only available if pre-agreed on the contract, needs 5 business days' notice, starts on the 1st of the month, and extends the minimum term by the pause length.

How to cancel John Reed Fitness

  • Channels: online (self-serve), in-app, form, letter
  • Official cancellation page: https://johnreed.fitness/agb
  • Pause/freeze: available — Freezing (Stilllegung) is only available if explicitly agreed on the contract, up to a contractual maximum number of months per year, requires 5 business days' notice, starts on the 1st of the month, and extends the minimum term by the pause length.
  • Account/data deletion: Members can exercise GDPR rights under the RSG Group data-protection policy (Datenschutz). https://johnreed.fitness/datenschutz

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “John Reed Fitness — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/john-reed-de (CC BY-SA 4.0).

See John Reed Fitness in the full index -> · How we score · Open data

Earned it? Show your grade

John Reed Fitness grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

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