Documented-Policy tier only. This score rates how clearly Jeevansathi's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

74/ 100 · B

Dating apps · IN

How hard is it to cancel Jeevansathi?

Jeevansathi scores 74/100 (grade B) for how clearly it documents cancellation in the IN — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Jeevansathi (Info Edge, India) lets users cancel or revoke the auto-debit mandate at any time through the app or website, the UPI app used to pay, or SI Hub for card mandates; app-store purchases are cancelled in the respective store. Once the mandate is cancelled, no future auto-debits are processed, but the membership remains active until the end of the current billing cycle with no refund for the unused period. A separate one-time 30-Day Refund Guarantee is offered to first-time subscribers who received no interest acceptance within 30 days. No documented pause option.

How to cancel Jeevansathi

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://www.jeevansathi.com/refund-and-cancellation-policy
  • Pause/freeze: not offered. Jeevansathi documents no pause/freeze; cancelling the auto-debit mandate keeps the membership active until the end of the current billing cycle with no refund for the unused period.
  • Refund policy: https://www.jeevansathi.com/refund-and-cancellation-policy
  • Account/data deletion: Cancelling the auto-debit mandate (via app/website, the UPI app used to pay, or SI Hub) stops future debits but is separate from deleting the account; uninstalling the app does not cancel the subscription. https://www.jeevansathi.com/refund-and-cancellation-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Jeevansathi — Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/jeevansathi-in (CC BY-SA 4.0).

See Jeevansathi in the full index -> · How we score · Open data

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Jeevansathi grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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