How hard is it to cancel iQIYI?

iQIYI International VIP members may cancel auto-renewal at any time; on cancellation the subscription terminates at the end of the then-current payment period and benefits continue until that date. The Terms of VIP Membership Service direct cancellation via contacting customer service ([email protected]), and subscriptions purchased through a third party (Apple, Google, Roku, carrier bundle) must be cancelled through that provider; the auto-renewal rules note cancellation should occur before the renewal date to avoid the next charge. Each installment of the subscription fee is non-refundable once paid and unused privileges are forfeited on cancellation. Account deletion is self-service in the app with a 15-day frozen/reactivation window before permanent removal.

How to cancel iQIYI

• Channels: app-store, contact-support
• Official cancellation page: https://www.iqiyi.com/common/international-vip-agreement-us.html
• Pause/freeze: not offered. No subscription pause is documented; auto-renewal is cancelled and terminates at the end of the then-current payment period.
• Refund policy: https://www.iqiyi.com/common/international-vip-agreement-us.html
• Account/data deletion: Account (and associated viewing records, personal information and comments) deletion is self-service in the iQIYI International app; the account enters a 15-day frozen period before permanent deletion, and payment-platform auto-renewal must be cancelled first. https://intl-help.iq.com/m/v2/app/questionInfo/30185.html

Evidence

• iQIYI Terms of VIP Membership Service - cancellation and non-refund (accessed 2026-06-16)
• iQIYI Auto-renewal Subscription Rules (accessed 2026-06-16)
• iQIYI Manual of Account Deletion and Reactivation (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “iQIYI, Cancellation Friction Index (SG).” CES-1.1. https://www.cancelatlas.com/c/iqiyi (CC BY-SA 4.0).

See iQIYI in the full index -> · How we score · Open data

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