How hard is it to cancel iQIYI?

iQIYI International VIP members may cancel auto-renewal at any time; on cancellation the subscription terminates at the end of the then-current payment period and benefits continue until that date. The Terms of VIP Membership Service direct cancellation via contacting customer service ([email protected]), and subscriptions purchased through a third party (Apple, Google, Roku, carrier bundle) must be cancelled through that provider; the auto-renewal rules note cancellation should occur before the renewal date to avoid the next charge. Each installment of the subscription fee is non-refundable once paid and unused privileges are forfeited on cancellation. Account deletion is self-service in the app with a 15-day frozen/reactivation window before permanent removal.

How to cancel iQIYI

• Channels: app-store, contact-support
• Official cancellation page: https://www.iqiyi.com/common/international-vip-agreement-us.html
• Pause/freeze: not offered. No subscription pause is documented; auto-renewal is cancelled and terminates at the end of the then-current payment period.
• Refund policy: https://www.iqiyi.com/common/international-vip-agreement-us.html
• Account/data deletion: Account (and associated viewing records, personal information and comments) deletion is self-service in the iQIYI International app; the account enters a 15-day frozen period before permanent deletion, and payment-platform auto-renewal must be cancelled first. https://intl-help.iq.com/m/v2/app/questionInfo/30185.html

Evidence

• iQIYI Terms of VIP Membership Service - cancellation and non-refund (accessed 2026-06-16)
• iQIYI Auto-renewal Subscription Rules (accessed 2026-06-16)
• iQIYI Manual of Account Deletion and Reactivation (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “iQIYI — Cancellation Friction Index (SG).” CES-1.1. https://www.cancelatlas.com/c/iqiyi (CC BY-SA 4.0).

See iQIYI in the full index -> · How we score · Open data

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