Financial media · US
How hard is it to cancel Investing.com?
Investing.com scores 63/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app, live chat.
InvestingPro (and InvestingPro+) subscriptions can be cancelled at any time via the Plan Summary dialog in your user profile on the website, through the mobile app store subscription management, or by contacting support via live chat. Cancellation stops auto-renewal; the subscription remains active through the end of the paid billing period. No refunds are issued for any unused portion of the current period — all charges are non-refundable. The Terms & Conditions indicate cancellation should be completed at least 24 hours before the next billing date to avoid being charged for an additional period. Mobile app subscribers purchased through Apple App Store or Google Play must cancel through those platforms respectively.
How to cancel Investing.com
- Channels: online (self-serve), in-app, live chat
- Official cancellation page: https://www.investing-support.com/hc/en-us/articles/4416250981649-InvestingPro-Cancellation-and-Refund
- Pause/freeze: not offered. No pause or freeze option documented in official terms or support pages.
- Refund policy: https://www.investing-support.com/hc/en-us/articles/4416250981649-InvestingPro-Cancellation-and-Refund
- Account/data deletion: Account deletion available via support request. For data deletion/GDPR requests, contact Data Protection Officer at [email protected] (Fusion Media Limited). CCPA form available for California residents. A dedicated support article covers closing/deleting your Investing.com account. https://www.investing-support.com/hc/en-us/articles/115003847809-How-to-Close-or-Delete-Your-Investing-com-Account
Evidence
- {'title': 'InvestingPro+ Cancellation and Refund – Investing.com Support (accessed 2026-06-12)', 'url': 'https://www.investing-support.com/hc/en-us/articles/4416250981649-InvestingPro-Cancellation-and-Refund'}
- {'title': 'How can I request to cancel the auto-renewal for my subscription? – Investing.com Support (accessed 2026-06-12)', 'url': 'https://www.investing-support.com/hc/en-us/articles/115005084045-How-can-I-request-to-cancel-the-auto-renewal-for-my-subscription'}
- {'title': 'Terms And Conditions – Investing.com (accessed 2026-06-12)', 'url': 'https://www.investing.com/about-us/terms-and-conditions'}
- {'title': 'Investing.com Terms and Conditions PDF (accessed 2026-06-12)', 'url': 'https://cdn.investing.com/about-us/terms_and_conditions.pdf'}
- {'title': 'How Much Is InvestingPro Subscription Pricing, And Is It Worth It? – Investing.com Academy (accessed 2026-06-12)', 'url': 'https://www.investing.com/academy/investing-pro/investingpro-subscription-pricing-value/'}
- Last reviewed 2026-06-12 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Investing.com — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/investing-com (CC BY-SA 4.0).
See Investing.com in the full index -> · How we score · Open data