Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Instacart+'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

72/ 100 · B

Food delivery memberships · US

How hard is it to cancel Instacart+?

Instacart+ scores 72/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Self-serve: app Account / website menu -> Your Instacart+ membership -> Cancel membership. Free-trial cancellation = no charge. Annual plans get a full refund within the first 5 calendar days if no orders were placed; monthly plans are not prorated but benefits run to the cycle end. Pre-renewal charges (applied up to ~6h early) are refundable per the Instacart+ terms.

How to cancel Instacart+

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://www.instacart.com/help/section/360007797952/4408784716820
  • Pause/freeze: not offered. No pause. Cancelling stops auto-renewal; benefits continue to the end of the current billing cycle.
  • Account/data deletion: Cancelling does not delete your account or order history; account / personal-data deletion is a separate privacy request (CCPA) via Instacart (support 1-888-246-7822).

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Instacart+ — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/instacart-plus (CC BY-SA 4.0).

See Instacart+ in the full index -> · How we score · Open data

Earned it? Show your grade

Instacart+ grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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