Fitness & audio apps · US
How hard is it to cancel Insight Timer?
Insight Timer scores 84/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
Insight Timer MemberPlus subscriptions can be cancelled online via the website (Profile > My Subscriptions > Cancel Subscription) or through the iOS/Android app store subscription management screens — no phone or email required. Cancellation takes effect at the end of the current billing period; premium access continues until then and no proration is offered. All charges are explicitly non-refundable, but direct (non-app-store) purchases may request a refund within 48 hours of payment by emailing [email protected]; App Store refunds are handled by Apple directly. Deleting the app does not cancel the subscription — cancellation must be performed separately.
How to cancel Insight Timer
- Channels: online (self-serve), in-app
- Official cancellation page: https://help.insighttimer.com/support/solutions/articles/67000664939-how-can-i-cancel-my-subscription-
- Pause/freeze: not offered. No pause or freeze option is documented. Users can cancel and reactivate at any time, with saved preferences and content preserved on reactivation.
- Refund policy: https://help.insighttimer.com/support/solutions/articles/67000675827-subscription-donation-cancellation-and-refund-policy
- Account/data deletion: Account and data deletion is a two-step process: initiate deletion in-app, then email [email protected] requesting complete deletion of account and all personal data. Deletes profile, meditation history, preferences, and all stored personal information. https://help.insighttimer.com/support/solutions/articles/67000728907-how-can-i-request-the-deletion-of-my-account-data-
Evidence
- {'title': 'How Can I Cancel My Subscription? : Insight Timer Support (accessed 2026-06-05)', 'url': 'https://help.insighttimer.com/support/solutions/articles/67000664939-how-can-i-cancel-my-subscription-'}
- {'title': 'Subscription / Donation Cancellation and Refund Policy : Insight Timer Support (accessed 2026-06-05)', 'url': 'https://help.insighttimer.com/support/solutions/articles/67000675827-subscription-donation-cancellation-and-refund-policy'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Insight Timer — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/insight-timer (CC BY-SA 4.0).
See Insight Timer in the full index -> · How we score · Open data
Earned it? Show your grade
Insight Timer grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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