Mental health & wellness · US
How hard is it to cancel Insight Timer?
Insight Timer scores 84/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
Insight Timer MemberPlus subscriptions can be cancelled online via the website (Profile > My Subscriptions > Cancel Subscription) or through the iOS/Android app store subscription management screens, no phone or email required. Cancellation takes effect at the end of the current billing period; premium access continues until then and no proration is offered. All charges are explicitly non-refundable, but direct (non-app-store) purchases may request a refund within 48 hours of payment by emailing [email protected]; App Store refunds are handled by Apple directly. Deleting the app does not cancel the subscription, cancellation must be performed separately.
How to cancel Insight Timer
- Channels: online (self-serve), in-app
- Official cancellation page: https://help.insighttimer.com/support/solutions/articles/67000664939-how-can-i-cancel-my-subscription-
- Pause/freeze: not offered. No pause or freeze option is documented. Users can cancel and reactivate at any time, with saved preferences and content preserved on reactivation.
- Refund policy: https://help.insighttimer.com/support/solutions/articles/67000675827-subscription-donation-cancellation-and-refund-policy
- Account/data deletion: Account and data deletion is a two-step process: initiate deletion in-app, then email [email protected] requesting complete deletion of account and all personal data. Deletes profile, meditation history, preferences, and all stored personal information. https://help.insighttimer.com/support/solutions/articles/67000728907-how-can-i-request-the-deletion-of-my-account-data-
Evidence
- How Can I Cancel My Subscription? : Insight Timer Support (accessed 2026-06-05)
- Subscription / Donation Cancellation and Refund Policy : Insight Timer Support (accessed 2026-06-05)
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Insight Timer, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/insight-timer (CC BY-SA 4.0).
See Insight Timer in the full index -> · How we score · Open data
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Insight Timer grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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