Developer tools · US
How hard is it to cancel Inngest?
Inngest scores 33/100 (grade F) for how clearly it documents cancellation in the US — an opaque or largely undisclosed cancellation policy. Cancellation is available via email.
To cancel an Inngest subscription, users must send a clear termination notice to Inngest via email ([email protected] or [email protected]), or — if available — use in-app billing controls. The Terms state termination takes effect 30 days after the notice is received. No general refund policy exists for most users; a 14-day statutory withdrawal right applies to European consumers only, with a proportional charge if service has already begun. The pricing page directs billing questions to [email protected] but does not document a self-serve cancel flow. No dedicated public cancellation help article exists.
How to cancel Inngest
- Channels: email
- Official cancellation page: https://www.inngest.com/terms
- Pause/freeze: not offered. No pause or freeze option documented. Hobby plans automatically pause execution when the monthly quota is exhausted, but this is a usage limit, not a voluntary pause feature.
- Account/data deletion: No dedicated account/data deletion procedure is publicly documented. Privacy requests can be directed to [email protected] (Inngest Inc, 600 California St Suite 1200, San Francisco, CA 94109). The privacy policy references iubenda's full policy for GDPR/CCPA details. https://www.inngest.com/privacy
Evidence
- {'title': 'Terms and Conditions (accessed 2026-06-12)', 'url': 'https://www.inngest.com/terms'}
- {'title': 'Pricing | Inngest (accessed 2026-06-12)', 'url': 'https://www.inngest.com/pricing'}
- {'title': 'Privacy Policy | Inngest (accessed 2026-06-12)', 'url': 'https://www.inngest.com/privacy'}
- Last reviewed 2026-06-12 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Inngest — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/inngest (CC BY-SA 4.0).