Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Inngest's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

33/ 100 · F

Developer tools · US

How hard is it to cancel Inngest?

Inngest scores 33/100 (grade F) for how clearly it documents cancellation in the US, an opaque or largely undisclosed cancellation policy. Cancellation is available via email.

Last reviewed 2026-06-12 · Documented-Policy tier · grade F

To cancel an Inngest subscription, users must send a clear termination notice to Inngest via email ([email protected] or [email protected]), or, if available, use in-app billing controls. The Terms state termination takes effect 30 days after the notice is received. No general refund policy exists for most users; a 14-day statutory withdrawal right applies to European consumers only, with a proportional charge if service has already begun. The pricing page directs billing questions to [email protected] but does not document a self-serve cancel flow. No dedicated public cancellation help article exists.

How to cancel Inngest

  • Channels: email
  • Official cancellation page: https://www.inngest.com/terms
  • Pause/freeze: not offered. No pause or freeze option documented. Hobby plans automatically pause execution when the monthly quota is exhausted, but this is a usage limit, not a voluntary pause feature.
  • Account/data deletion: No dedicated account/data deletion procedure is publicly documented. Privacy requests can be directed to [email protected] (Inngest Inc, 600 California St Suite 1200, San Francisco, CA 94109). The privacy policy references iubenda's full policy for GDPR/CCPA details. https://www.inngest.com/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Inngest, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/inngest (CC BY-SA 4.0).

See Inngest in the full index -> · How we score · Open data