Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly INDmoney's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

55/ 100 · C

Personal finance & fintech · IN

How hard is it to cancel INDmoney?

INDmoney scores 55/100 (grade C) for how clearly it documents cancellation in the IN, a partially documented cancellation policy with notable gaps. Cancellation is available via email, online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade C

INDmoney offers paid membership plans (Gold/Platinum, from about ₹399/month up to ₹11,999/month depending on portfolio size) on top of a free base app. Its Terms of Services state that applicable charges/fees are non-transferable, non-refundable, and non-cancellable in nature, and that the fee structure may change with advance notice. Account deletion is available at any time by emailing [email protected] or via the in-app account-deletion section, and the same channel stops communications. The terms do not lay out a step-by-step subscription-cancellation flow or a pro-rata refund mechanism, so paid membership cancellation is contact-driven and non-refundable.

How to cancel INDmoney

  • Channels: email, online (self-serve)
  • Official cancellation page: https://www.indmoney.com/terms-of-services
  • Pause/freeze: not offered. No documented pause; membership fees are stated to be non-cancellable and non-refundable, with cancellation stopping future renewal only.
  • Refund policy: https://www.indmoney.com/terms-of-services
  • Account/data deletion: Per Terms, users can delete their account at any time by writing to [email protected] or via the in-app account-deletion section; communications can also be stopped via that email. https://www.indmoney.com/terms-of-services

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “INDmoney, Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/indmoney (CC BY-SA 4.0).

See INDmoney in the full index -> · How we score · Open data