Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly INDmoney's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

55/ 100 · C

Personal finance · IN

How hard is it to cancel INDmoney?

INDmoney scores 55/100 (grade C) for how clearly it documents cancellation in the IN — a partially documented cancellation policy with notable gaps. Cancellation is available via email, online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade C

INDmoney offers paid membership plans (Gold/Platinum, from about ₹399/month up to ₹11,999/month depending on portfolio size) on top of a free base app. Its Terms of Services state that applicable charges/fees are non-transferable, non-refundable, and non-cancellable in nature, and that the fee structure may change with advance notice. Account deletion is available at any time by emailing [email protected] or via the in-app account-deletion section, and the same channel stops communications. The terms do not lay out a step-by-step subscription-cancellation flow or a pro-rata refund mechanism, so paid membership cancellation is contact-driven and non-refundable.

How to cancel INDmoney

  • Channels: email, online (self-serve)
  • Official cancellation page: https://www.indmoney.com/terms-of-services
  • Pause/freeze: not offered. No documented pause; membership fees are stated to be non-cancellable and non-refundable, with cancellation stopping future renewal only.
  • Refund policy: https://www.indmoney.com/terms-of-services
  • Account/data deletion: Per Terms, users can delete their account at any time by writing to [email protected] or via the in-app account-deletion section; communications can also be stopped via that email. https://www.indmoney.com/terms-of-services

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “INDmoney — Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/indmoney (CC BY-SA 4.0).

See INDmoney in the full index -> · How we score · Open data