Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly IndexChex's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

62/ 100 · C

SEO & social tools · US

How hard is it to cancel IndexChex?

IndexChex scores 62/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-14 · Documented-Policy tier · grade C

IndexChex (a Google-indexing tool by Jacky Chou) is a Stripe-billed monthly subscription with a resetting monthly credit pool (1 credit = 1 URL check; unused credits do not roll over), plus non-expiring pay-as-you-go credit packs. The pricing page states 'Cancel anytime' for monthly subscriptions (self-serve); no notice period applies and all sales are 'final unless otherwise required by law.' A dedicated refunds page discloses that 'monetary refunds are not typically provided after credits have been delivered' and that a URL simply failing to index is not grounds for a refund, refunds are limited to billing errors, unauthorized charges, undelivered credits, or platform defects. Refund/terms pages are footer-linked and reasonably findable. Note: both the terms and refunds pages displayed a 'Last Updated: 2026-06-14' date at the time of review (a recently edited policy).

How to cancel IndexChex

  • Channels: online (self-serve)
  • Official cancellation page: https://indexchex.com/terms
  • Pause/freeze: not offered. No pause documented. Monthly subscriptions can be cancelled anytime; unused credits do not roll over.
  • Refund policy: https://indexchex.com/refunds-returns
  • Account/data deletion: Not separately documented as a self-serve flow; governed by the Terms. Credits are non-transferable and have no cash value. https://indexchex.com/terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “IndexChex, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/indexchex (CC BY-SA 4.0).

See IndexChex in the full index -> · How we score · Open data