SEO tools · US
How hard is it to cancel IndexChex?
IndexChex scores 62/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).
IndexChex (a Google-indexing tool by Jacky Chou) is a Stripe-billed monthly subscription with a resetting monthly credit pool (1 credit = 1 URL check; unused credits do not roll over), plus non-expiring pay-as-you-go credit packs. The pricing page states 'Cancel anytime' for monthly subscriptions (self-serve); no notice period applies and all sales are 'final unless otherwise required by law.' A dedicated refunds page discloses that 'monetary refunds are not typically provided after credits have been delivered' and that a URL simply failing to index is not grounds for a refund — refunds are limited to billing errors, unauthorized charges, undelivered credits, or platform defects. Refund/terms pages are footer-linked and reasonably findable. Note: both the terms and refunds pages displayed a 'Last Updated: 2026-06-14' date at the time of review (a recently edited policy).
How to cancel IndexChex
- Channels: online (self-serve)
- Official cancellation page: https://indexchex.com/terms
- Pause/freeze: not offered. No pause documented. Monthly subscriptions can be cancelled anytime; unused credits do not roll over.
- Refund policy: https://indexchex.com/refunds-returns
- Account/data deletion: Not separately documented as a self-serve flow; governed by the Terms. Credits are non-transferable and have no cash value. https://indexchex.com/terms
Evidence
- {'title': 'Refunds & Returns — IndexChex (Last Updated 2026-06-14; accessed 2026-06-14)', 'url': 'https://indexchex.com/refunds-returns'}
- {'title': 'Terms & Conditions — IndexChex (Last Updated 2026-06-14; accessed 2026-06-14)', 'url': 'https://indexchex.com/terms'}
- {'title': "IndexChex Pricing ('Cancel anytime'; accessed 2026-06-14)", 'url': 'https://indexchex.com/pricing'}
- Last reviewed 2026-06-14 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “IndexChex — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/indexchex (CC BY-SA 4.0).
See IndexChex in the full index -> · How we score · Open data