Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Incorporate.com's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

38/ 100 · F

Business formation & legal · US

How hard is it to cancel Incorporate.com?

Incorporate.com scores 38/100 (grade F) for how clearly it documents cancellation in the US, an opaque or largely undisclosed cancellation policy. Cancellation is available via phone, email, live chat.

Last reviewed 2026-06-11 · Documented-Policy tier · grade F

There is no online self-serve cancellation portal. To cancel any Incorporate.com service, customers must contact the company by phone at 866-963-8506 or by email at [email protected] (Monday-Friday, 8 am-8 pm ET); live chat is also available on the site. For annual services and registered agent renewals, written notice of cancellation must be provided at least 90 days before the renewal/annual-report filing date; failing to do so makes the customer liable for the renewal cost plus state fees. Refunds on one-time formation orders are available (less a service fee) only if cancelled before the order has been submitted to a state or federal office; post-submission refunds are at the company's sole discretion. Registered agent fees are explicitly non-refundable. Cancellation of registered agent service additionally requires proof that a new agent has been appointed and filed with the state (or proof of business dissolution).

How to cancel Incorporate.com

  • Channels: phone, email, live chat
  • Official cancellation page: https://www.incorporate.com/legal/
  • Pause/freeze: not offered. No pause or freeze option disclosed in terms or help materials.
  • Refund policy: https://www.incorporate.com/legal/
  • Account/data deletion: Privacy policy available at incorporate.com/privacy (CSC/Corporation Service Company). No explicit self-serve account-deletion flow found; data requests should be directed to CSC via their privacy contact channels. https://www.incorporate.com/privacy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Incorporate.com, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/incorporate-com (CC BY-SA 4.0).

See Incorporate.com in the full index -> · How we score · Open data