Business formation · US

How hard is it to cancel Incorporate.com?

Incorporate.com scores 38/100 (grade F) for how clearly it documents cancellation in the US — an opaque or largely undisclosed cancellation policy. Cancellation is available via phone, email, live chat.

Last reviewed 2026-06-11 · Documented-Policy tier · grade F

There is no online self-serve cancellation portal. To cancel any Incorporate.com service, customers must contact the company by phone at 866-963-8506 or by email at [email protected] (Monday–Friday, 8 am–8 pm ET); live chat is also available on the site. For annual services and registered agent renewals, written notice of cancellation must be provided at least 90 days before the renewal/annual-report filing date; failing to do so makes the customer liable for the renewal cost plus state fees. Refunds on one-time formation orders are available (less a service fee) only if cancelled before the order has been submitted to a state or federal office; post-submission refunds are at the company's sole discretion. Registered agent fees are explicitly non-refundable. Cancellation of registered agent service additionally requires proof that a new agent has been appointed and filed with the state (or proof of business dissolution).

How to cancel Incorporate.com

Channels: phone, email, live chat
Official cancellation page: https://www.incorporate.com/legal/
Pause/freeze: not offered. No pause or freeze option disclosed in terms or help materials.
Refund policy: https://www.incorporate.com/legal/
Account/data deletion: Privacy policy available at incorporate.com/privacy (CSC/Corporation Service Company). No explicit self-serve account-deletion flow found; data requests should be directed to CSC via their privacy contact channels. https://www.incorporate.com/privacy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Incorporate.com — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/incorporate-com (CC BY-SA 4.0).

See Incorporate.com in the full index -> · How we score · Open data