How hard is it to cancel Incogni?

Cancel auto-renewal self-serve in the account dashboard under Profile > Subscription & billing > Manage > Cancel subscription (reseller purchases cancel at source). Subscriptions auto-renew unless cancelled before the renewal date; a 30-day money-back guarantee (one refund per customer) applies to the initial purchase, renewals non-refundable except in Germany/Netherlands/UK.

How to cancel Incogni

• Channels: online (self-serve)
• Official cancellation page: https://support.incogni.com/hc/en-us/articles/4904006901522-How-to-cancel-the-automatic-renewal-of-my-Incogni-subscription
• Pause/freeze: not offered.
• Refund policy: https://support.incogni.com/hc/en-us/articles/4903975035410-How-can-I-get-a-refund
• Account/data deletion: Deleting your Incogni account (separate from cancelling) is initiated by contacting support and forfeits the remaining subscription with no refund. Privacy Policy grants a right to delete personal data unless legally required to retain it; service data kept no longer than 24 months after termination, support records up to 6 years; requests via [email protected] with ownership verification. https://incogni.com/legal/privacy-policy

Evidence

• How to cancel the automatic renewal of my Incogni subscription
• Incogni Terms of Service
• Incogni Privacy Policy
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Incogni — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/incogni (CC BY-SA 4.0).

See Incogni in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/incogni"><img src="https://www.cancelatlas.com/share/badges/incogni.svg" alt="Cancel Atlas — Grade A" width="232" height="52"></a>