Documented-Policy tier only. This score rates how clearly Imperfect Foods's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

76/ 100 · B

Meal kits & food · US

How hard is it to cancel Imperfect Foods?

Imperfect Foods scores 76/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Grocery Subscription customers can cancel (by downgrading to Flex Plan) or pause via the 'My Plan' section of Account Home, or by contacting support, with at least 48 hours notice before the billing date of the upcoming order. Imperfect+ membership can be cancelled online via the 'Imperfect+' section of Account Home or by contacting support at least 48 hours before the billing cycle end. No refund is given for mid-cycle Imperfect+ cancellations unless cancelled within the first 7 days (14 days for biweekly delivery) without having placed any orders, and even then a refund is at Misfits Market's sole discretion. Any account Credits expire immediately upon account cancellation.

How to cancel Imperfect Foods

  • Channels: online (self-serve), email
  • Official cancellation page: https://www.imperfectfoods.com/terms-and-conditions
  • Pause/freeze: available — Subscribers can pause their Grocery Subscription for a designated period of time (up to three months) via the 'My Plan' section of their Account Home page.
  • Account/data deletion: Users can submit a personal data deletion request via the official privacy request form; Imperfect Foods may deny or retain data where required for fraud prevention, order completion, or other lawful purposes. Upon account deactivation, Misfits Market has the right (but not obligation) to delete account information, and any associated Credits expire immediately. https://help.imperfectfoods.com/en_us/how-do-i-delete-my-account-data-rJGQ6JWdj

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Imperfect Foods — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/imperfect-foods (CC BY-SA 4.0).

See Imperfect Foods in the full index -> · How we score · Open data

Earned it? Show your grade

Imperfect Foods grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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