Documented-Policy tier only. This score rates how clearly IdentityForce (identityforce.com)'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Identity & credit monitoring · US

How hard is it to cancel IdentityForce (identityforce.com)?

IdentityForce (identityforce.com) scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, email.

Last reviewed 2026-06-13 · Documented-Policy tier · grade C

You can cancel your membership at any time upon notice to Sontiq. US residents can cancel by phone (888-676-6847) or, if purchased on IdentityForce.com or a Sontiq-branded site, self-serve from the Manage Account section; international members can cancel by phone or by emailing [email protected]. Memberships auto-renew at the prevailing rate, but if you cancel in the middle of your Subscription Term you are entitled to a refund for the unused portion of the remainder of that term. Operated by Sontiq (a TransUnion company).

How to cancel IdentityForce (identityforce.com)

  • Channels: online (self-serve), phone, email
  • Official cancellation page: https://www.sontiq.com/terms-of-use/
  • Pause/freeze: not offered. No pause/freeze documented; monitoring and identity-theft-insurance memberships auto-renew at the prevailing rate until cancelled.
  • Refund policy: https://www.sontiq.com/terms-of-use/
  • Account/data deletion: On cancellation the member loses access to the subscription areas; account/data handled per the privacy policy.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “IdentityForce (identityforce.com) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/identityforce (CC BY-SA 4.0).

See IdentityForce (identityforce.com) in the full index -> · How we score · Open data