Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly IdentityForce (identityforce.com)'s public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Security & identity · US

How hard is it to cancel IdentityForce (identityforce.com)?

IdentityForce (identityforce.com) scores 64/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, email.

Last reviewed 2026-06-13 · Documented-Policy tier · grade C

You can cancel your membership at any time upon notice to Sontiq. US residents can cancel by phone (888-676-6847) or, if purchased on IdentityForce.com or a Sontiq-branded site, self-serve from the Manage Account section; international members can cancel by phone or by emailing [email protected]. Memberships auto-renew at the prevailing rate, but if you cancel in the middle of your Subscription Term you are entitled to a refund for the unused portion of the remainder of that term. Operated by Sontiq (a TransUnion company).

How to cancel IdentityForce (identityforce.com)

  • Channels: online (self-serve), phone, email
  • Official cancellation page: https://www.sontiq.com/terms-of-use/
  • Pause/freeze: not offered. No pause/freeze documented; monitoring and identity-theft-insurance memberships auto-renew at the prevailing rate until cancelled.
  • Refund policy: https://www.sontiq.com/terms-of-use/
  • Account/data deletion: On cancellation the member loses access to the subscription areas; account/data handled per the privacy policy.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “IdentityForce (identityforce.com), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/identityforce (CC BY-SA 4.0).

See IdentityForce (identityforce.com) in the full index -> · How we score · Open data