Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Hungryroot's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

70/ 100 · B

Meal kits & food · US

How hard is it to cancel Hungryroot?

Hungryroot scores 70/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Hungryroot subscriptions can be cancelled online in-account or by emailing [email protected] at any time after the first delivery. Cancellation must be submitted before 11:59 pm local time on the Renewal Date (cut-off); orders already showing as 'Processed' cannot be cancelled for that cycle. Refunds are granted case-by-case within 30 days of the delivery date and take 10-15 business days to process; groceries are non-returnable. The online/app cancellation flow involves multiple 'Continue to Cancel' confirmation screens with reason prompts.

How to cancel Hungryroot

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://support.hungryroot.com/hc/en-us/articles/115010091108-How-do-I-cancel-my-subscription
  • Pause/freeze: available, Subscribers can pause deliveries for up to 8 weeks (selectable duration) via Account Settings, or skip individual deliveries as often as desired.
  • Account/data deletion: Users in covered US states (including CA, TX, VA, and others) can request data deletion via an Airtable form or by emailing [email protected]. Account and transaction data is retained for the duration of the subscription plus 7 years for tax/legal compliance; marketing suppression lists are kept indefinitely; cookies/tracking data up to 24 months. https://airtable.com/shr3O0BHKqYS0uu5v

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hungryroot, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hungryroot (CC BY-SA 4.0).

See Hungryroot in the full index -> · How we score · Open data

Earned it? Show your grade

Hungryroot grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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