How hard is it to cancel Hostinger?

Cancellation is handled entirely online via hPanel: users disable auto-renewal under Billing → Subscriptions, after which the service stays active until the expiration date and then terminates automatically. Within 30 days of purchase (or renewal), users can request an immediate refund through the Paid Invoices page, which terminates the service instantly and permanently deletes all associated data. No proration is offered after the 30-day window — disabling auto-renewal simply lets the paid term run out with no refund. Domains, domain transfers, Google Workspace, cryptocurrency purchases, and several add-ons are explicitly excluded from the refund policy.

How to cancel Hostinger

• Channels: online (self-serve)
• Official cancellation page: https://www.hostinger.com/support/1583775-how-to-cancel-a-hosting-plan-at-hostinger/
• Pause/freeze: not offered. Hostinger does not offer a pause or freeze option for subscriptions. Cancellation is achieved by disabling auto-renewal in hPanel (service stays active until expiry) or requesting an immediate refund-based termination within 30 days.
• Refund policy: https://www.hostinger.com/legal/refund-policy
• Account/data deletion: Account deletion is self-serve via Profile → Account Information → Delete account button. Requirements: no active services, no domains, no pending balance. Confirmation email with 'Delete my data' link required to complete. Deletion is immediate and irreversible. GDPR data removal requests also accepted at [email protected]. https://www.hostinger.com/support/1583261-can-i-delete-my-whole-hostinger-profile

Evidence

• {'title': 'How to cancel a Hostinger service (accessed 2026-06-05)', 'url': 'https://www.hostinger.com/support/1583775-how-to-cancel-a-hosting-plan-at-hostinger/'}
• {'title': 'Hostinger Refund Policy (accessed 2026-06-05)', 'url': 'https://www.hostinger.com/legal/refund-policy'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hostinger — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hostinger (CC BY-SA 4.0).

See Hostinger in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/hostinger"><img src="https://www.cancelatlas.com/share/badges/hostinger.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>