Video streaming · GB
How hard is it to cancel Hopster?
Hopster scores 66/100 (grade C) for how clearly it documents cancellation in the GB, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), app-store.
Members who subscribed on the Hopster website cancel self-serve by clicking Cancel your subscription at the bottom of the Manage Subscription tab, effective at the end of the billing period; iOS and Google Play subscriptions are cancelled through those platforms.
How to cancel Hopster
- Channels: online (self-serve), app-store
- Official cancellation page: https://sandboxkids.zendesk.com/hc/en-us/articles/1500012378622-How-do-I-cancel-my-subscription-
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- How do I cancel my subscription? - Sandbox Kids (Hopster)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Hopster, Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/hopster (CC BY-SA 4.0).