Travel & mobility · CA
How hard is it to cancel Hopper?
Hopper scores 67/100 (grade C) for how clearly it documents cancellation in the CA, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).
Hopper, the Montreal-based travel booking app, lets users manage and cancel recurring subscriptions (such as Hopper's price-prediction/Carrot offerings) within the app account settings under Billing/Subscription; ancillary fintech products like Cancel For Any Reason are managed per booking.
How to cancel Hopper
- Channels: in-app, online (self-serve)
- Official cancellation page: https://hopper.com/legal/terms-of-service
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Hopper Terms of Service
- Air Canada and Hopper Partner to Offer Cancel for Any Reason
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Hopper, Cancellation Friction Index (CA).” CES-1.1. https://www.cancelatlas.com/c/hopper-ca (CC BY-SA 4.0).