How hard is it to cancel Hoichoi?

Hoichoi is a paid Bengali OTT subscription service. Per its Help Center, users log into their account and navigate to the 'Account' section to find 'Subscription'/'Billing' and cancel, after which a confirmation email may be sent; users can alternatively email [email protected] with a reason and the Customer Happiness team will action the cancellation or disable auto-renewal. iTunes/iOS purchases must be cancelled through the Apple device or iTunes account, and subscriptions taken through authorized partners must be cancelled with that partner. Subscriptions are non-refundable; cancellation does not yield a refund but ensures the subscription will not renew, with access continuing to the end of the current billing cycle.

How to cancel Hoichoi

• Channels: online (self-serve), contact-support, app-store
• Official cancellation page: https://help.hoichoi.tv/hc/en-us/articles/36566990053009-How-do-I-cancel-my-subscription
• Pause/freeze: not offered. No pause/hold option documented; cancellation stops renewal while access continues to the end of the current billing cycle.
• Refund policy: https://support.hoichoi.tv/support/solutions/articles/35000132717-how-do-i-cancel-my-subscription-
• Account/data deletion: No standalone data-deletion clause is published in the cancellation help articles; account/data requests are handled via the Privacy Policy and the support team at [email protected]. https://www.hoichoi.tv/privacy-policy

Evidence

• hoichoi Help Center — How do I cancel my subscription? (accessed 2026-06-16)
• hoichoi Support — How do I cancel auto-renewal/mandate? (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hoichoi — Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/hoichoi-in (CC BY-SA 4.0).

See Hoichoi in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/hoichoi-in"><img src="https://www.cancelatlas.com/share/badges/hoichoi-in.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>