Streaming · IN
How hard is it to cancel Hoichoi?
Hoichoi scores 75/100 (grade B) for how clearly it documents cancellation in the IN — a clearly documented cancellation policy. Cancellation is available via online (self-serve), contact-support, app-store.
Hoichoi is a paid Bengali OTT subscription service. Per its Help Center, users log into their account and navigate to the 'Account' section to find 'Subscription'/'Billing' and cancel, after which a confirmation email may be sent; users can alternatively email [email protected] with a reason and the Customer Happiness team will action the cancellation or disable auto-renewal. iTunes/iOS purchases must be cancelled through the Apple device or iTunes account, and subscriptions taken through authorized partners must be cancelled with that partner. Subscriptions are non-refundable; cancellation does not yield a refund but ensures the subscription will not renew, with access continuing to the end of the current billing cycle.
How to cancel Hoichoi
- Channels: online (self-serve), contact-support, app-store
- Official cancellation page: https://help.hoichoi.tv/hc/en-us/articles/36566990053009-How-do-I-cancel-my-subscription
- Pause/freeze: not offered. No pause/hold option documented; cancellation stops renewal while access continues to the end of the current billing cycle.
- Refund policy: https://support.hoichoi.tv/support/solutions/articles/35000132717-how-do-i-cancel-my-subscription-
- Account/data deletion: No standalone data-deletion clause is published in the cancellation help articles; account/data requests are handled via the Privacy Policy and the support team at [email protected]. https://www.hoichoi.tv/privacy-policy
Evidence
- hoichoi Help Center — How do I cancel my subscription? (accessed 2026-06-16)
- hoichoi Support — How do I cancel auto-renewal/mandate? (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Hoichoi — Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/hoichoi-in (CC BY-SA 4.0).
See Hoichoi in the full index -> · How we score · Open data
Earned it? Show your grade
Hoichoi grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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