How hard is it to cancel Hims & Hers?

Self-serve cancel via web (Subscriptions → Manage → End Subscription) or the app, or by phone (800-368-0038); act at least 48h before the next order date. Pause is available but auto-resumes.

How to cancel Hims & Hers

• Channels: online (self-serve), in-app, phone
• Official cancellation page: https://support.hims.com/hc/en-us/articles/360000962263-How-do-I-cancel-my-subscription
• Pause/freeze: available — Yes — pause for a set period from the account dashboard; charges auto-resume after the pause unless you cancel.
• Account/data deletion: Cancelling does NOT delete your data or health records (kept so you can reactivate); full account/data deletion requires contacting support. https://support.hims.com/hc/en-us/articles/360000962263-How-do-I-cancel-my-subscription

Evidence

• {'title': 'Hims — How do I cancel my subscription (accessed 2026-06-04)', 'url': 'https://support.hims.com/hc/en-us/articles/360000962263-How-do-I-cancel-my-subscription'}
• Last reviewed 2026-06-04 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hims & Hers — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hims (CC BY-SA 4.0).

See Hims & Hers in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/hims"><img src="https://www.cancelatlas.com/share/badges/hims.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>