How hard is it to cancel Hims & Hers?

Self-serve cancel via web (Subscriptions → Manage → End Subscription) or the app, or by phone (800-368-0038); act at least 48h before the next order date. Pause is available but auto-resumes.

How to cancel Hims & Hers

• Channels: online (self-serve), in-app, phone
• Official cancellation page: https://support.hims.com/hc/en-us/articles/360000962263-How-do-I-cancel-my-subscription
• Pause/freeze: available, Yes, pause for a set period from the account dashboard; charges auto-resume after the pause unless you cancel.
• Account/data deletion: Cancelling does NOT delete your data or health records (kept so you can reactivate); full account/data deletion requires contacting support. https://support.hims.com/hc/en-us/articles/360000962263-How-do-I-cancel-my-subscription

Evidence

• Hims — How do I cancel my subscription (accessed 2026-06-04)
• Last reviewed 2026-06-04 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hims & Hers, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hims (CC BY-SA 4.0).

See Hims & Hers in the full index -> · How we score · Open data

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