Fitness & audio apps · US
How hard is it to cancel Hevy?
Hevy scores 66/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).
Hevy Pro subscriptions are cancelled through the platform where they were purchased: iOS users cancel via Apple's Subscription settings, Android users via Google Play, and web subscribers via the Cancel Subscription option in their account settings. Access to Pro features continues until the end of the current billing period after cancellation. Refunds for Android purchases can be requested by emailing [email protected]; iOS refunds are handled directly by Apple and are typically approved within 14 days of purchase. No subscription pause or freeze option is available.
How to cancel Hevy
- Channels: in-app, online (self-serve)
- Official cancellation page: https://help.hevyapp.com/hc/en-us/articles/34953163743639-Hevy-Subscription-Guide-Cancel-or-Change-Your-Plan-Easily
- Pause/freeze: not offered. No subscription pause or freeze option is documented. The only 'pause' referenced in Hevy's help content is pausing an active workout session, not the subscription.
- Refund policy: https://www.hevyapp.com/help/refund-ios-andriod/
- Account/data deletion: Account deletion is available in-app per the official help article 'How to Delete Comments, Sets, Workouts, Routines & Your Hevy Account'. No in-app bulk data reset exists; individual items must be deleted manually. https://help.hevyapp.com/hc/en-us/articles/38030200802583-How-to-Delete-Comments-Sets-Workouts-Routines-Your-Hevy-Account
Evidence
- {'title': 'Hevy Subscription Guide: Cancel or Change Your Plan Easily (accessed 2026-06-06)', 'url': 'https://help.hevyapp.com/hc/en-us/articles/34953163743639-Hevy-Subscription-Guide-Cancel-or-Change-Your-Plan-Easily'}
- {'title': 'How to get a refund? (iOS/Android) - Hevy App (accessed 2026-06-06)', 'url': 'https://www.hevyapp.com/help/refund-ios-andriod/'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Hevy — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hevy (CC BY-SA 4.0).