News & publishing · US
How hard is it to cancel Hedgeye?
Hedgeye scores 63/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.
Subscribers can cancel at any time by using the 'Cancel Subscription' function on the website (accounts.hedgeye.com) or by sending written notice to [email protected]. Cancellation takes effect at the end of the current subscription term, no mid-period refund is granted for standard cancellations, and Hedgeye reserves the right to collect any accrued fees. A separate 90-day full money-back guarantee applies to first-time purchases: email [email protected] within 90 days of first purchase; exclusions, payment-method conditions, and eligibility requirements apply. Prorated refunds are given for overlapping subscriptions. No in-app store (iOS/Android) caveat identified, subscriptions are managed directly on hedgeye.com.
How to cancel Hedgeye
- Channels: online (self-serve), email
- Official cancellation page: https://www.hedgeye.com/terms_of_service
- Pause/freeze: not offered. No pause or freeze option documented in Hedgeye's terms or help content.
- Account/data deletion: Users may correct, update, or delete Personal Information through the Account Settings page, deactivate their subscription account on the Account Settings page, or by emailing [email protected]. CCPA rights (access, deletion, opt-out of sale) and GDPR/EEA rights (access, correction, deletion, restriction) are supported; contact [email protected] to exercise them. https://app.hedgeye.com/legal/privacy_policy
Evidence
- Terms of Service | Hedgeye (accessed 2026-06-10)
- Hedgeye Risk Management — 7-Day Free Trial page, billing/cancellation disclosures (accessed 2026-06-10)
- Hedgeye Privacy Policy (accessed 2026-06-10)
- Hedgeye Risk Management Products / Subscriptions portal (accessed 2026-06-10)
- Last reviewed 2026-06-10 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Hedgeye, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hedgeye (CC BY-SA 4.0).