How hard is it to cancel Headway?

Headway subscriptions can be cancelled via iOS App Store settings, Google Play account settings, or through the account portal at makeheadway.com; users may also email [email protected]. Cancellation must be completed at least 24 hours before the end of the current billing period to avoid the next charge. Access continues until the end of the paid period with no proration. Refunds are explicitly stated as non-refundable once a transaction is made; app store purchases defer to Apple/Google refund policies, while website purchases are handled at Headway's sole discretion.

How to cancel Headway

• Channels: in-app, online (self-serve), email
• Official cancellation page: https://makeheadway.com/subscription-terms/
• Pause/freeze: not offered. No pause or freeze option is documented in Headway's subscription terms or FAQ.
• Account/data deletion: Users can delete their account via Settings in the app or website, or by emailing [email protected]. Deletion takes up to 30 days. Active subscriptions must be cancelled first. Limited data may be retained for legal compliance. https://makeheadway.com/privacy-policy/

Evidence

• {'title': 'Subscription Terms | Headway App (accessed 2026-06-05)', 'url': 'https://makeheadway.com/subscription-terms/'}
• {'title': 'Frequently Asked Questions | Headway App (accessed 2026-06-05)', 'url': 'https://makeheadway.com/faq/'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Headway — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/headway (CC BY-SA 4.0).

See Headway in the full index -> · How we score · Open data

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