How hard is it to cancel Hallow?

Hallow subscribers can cancel online via hallow.com/settings/subscription or through the mobile app settings, with the method depending on where they originally subscribed (App Store, Google Play, Amazon, or Hallow.com directly). Free trials must be cancelled at least 24 hours before renewal to avoid charges, and deleting the app does not cancel the subscription. Refunds are not guaranteed — Hallow states all sales are final but reviews requests case-by-case if submitted within 14 days of the charge via email or in-app chat. Apple and Amazon purchases must be refunded through those respective platforms.

How to cancel Hallow

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://help.hallow.com/en/articles/2795868-how-do-i-cancel-my-subscription-or-free-trial
• Pause/freeze: not offered. No subscription pause or hold feature is documented. Users must cancel outright; no pause option is mentioned in Hallow's Help Center articles.
• Refund policy: https://help.hallow.com/en/collections/3270206-cancellations-refunds
• Account/data deletion: Users can permanently delete their account in-app (Me > Settings > Delete Account) or on the web (Settings > Delete Account). Deletion is irreversible after 48 hours. Subscription must be cancelled before deleting. Contact: [email protected]. https://help.hallow.com/en/articles/6010966-how-do-i-permanently-delete-my-account

Evidence

• {'title': 'How do I cancel my subscription or free trial? | Hallow – Help & Support Center (accessed 2026-06-06)', 'url': 'https://help.hallow.com/en/articles/2795868-how-do-i-cancel-my-subscription-or-free-trial'}
• {'title': 'Cancellations & Refunds | Hallow – Help & Support Center (accessed 2026-06-06)', 'url': 'https://help.hallow.com/en/collections/3270206-cancellations-refunds'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hallow — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hallow-us (CC BY-SA 4.0).

See Hallow in the full index -> · How we score · Open data

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