How hard is it to cancel Hallon?

Hallon has no binding period or notice period; customers cancel via Mina sidor (online account, BankID login) by navigating to Settings > Manage subscription > Cancel subscription, after which they must chat with the subscription team (available weekdays 9-16) to complete the process. Cancellation takes effect at the end of the current paid month, no refund is issued for remaining days unless the 14-day statutory right of withdrawal applies, in which case a full refund is returned to the payment card within 2 weeks. Email cancellations via [email protected] are also accepted. Accounts blocked due to unpaid invoices cannot be cancelled until the balance is settled.

How to cancel Hallon

• Channels: online (self-serve), email
• Official cancellation page: https://www.hallon.se/support/abonnemang/avsluta-abonnemang
• Pause/freeze: available, Subscribers can pause their mobile subscription for up to 6 months at no cost, self-service via Mina sidor (BankID login > Manage subscription > Pause). Allowed once per 12-month period. Broadband subscriptions cannot be paused. Existing data allowance is preserved during pause.
• Account/data deletion: GDPR erasure requests are handled by Hallon's data protection officer (Hi3G Access AB). Submit request via email to [email protected] or by post. Identity verification required. Processing takes up to 1 month (up to 3 months for complex requests). https://www.hallon.se/dataskyddsinformation

Evidence

• Hur avslutar jag mitt abonnemang? | Hallon (accessed 2026-06-06)
• Returer och ångerrätt | Hallon (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hallon, Cancellation Friction Index (SE).” CES-1.1. https://www.cancelatlas.com/c/hallon-se (CC BY-SA 4.0).

See Hallon in the full index -> · How we score · Open data

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