How hard is it to cancel Hallon?

Hallon has no binding period or notice period; customers cancel via Mina sidor (online account, BankID login) by navigating to Settings > Manage subscription > Cancel subscription, after which they must chat with the subscription team (available weekdays 9–16) to complete the process. Cancellation takes effect at the end of the current paid month — no refund is issued for remaining days unless the 14-day statutory right of withdrawal applies, in which case a full refund is returned to the payment card within 2 weeks. Email cancellations via [email protected] are also accepted. Accounts blocked due to unpaid invoices cannot be cancelled until the balance is settled.

How to cancel Hallon

• Channels: online (self-serve), email
• Official cancellation page: https://www.hallon.se/support/abonnemang/avsluta-abonnemang
• Pause/freeze: available — Subscribers can pause their mobile subscription for up to 6 months at no cost, self-service via Mina sidor (BankID login > Manage subscription > Pause). Allowed once per 12-month period. Broadband subscriptions cannot be paused. Existing data allowance is preserved during pause.
• Account/data deletion: GDPR erasure requests are handled by Hallon's data protection officer (Hi3G Access AB). Submit request via email to [email protected] or by post. Identity verification required. Processing takes up to 1 month (up to 3 months for complex requests). https://www.hallon.se/dataskyddsinformation

Evidence

• {'title': 'Hur avslutar jag mitt abonnemang? | Hallon (accessed 2026-06-06)', 'url': 'https://www.hallon.se/support/abonnemang/avsluta-abonnemang'}
• {'title': 'Returer och ångerrätt | Hallon (accessed 2026-06-06)', 'url': 'https://www.hallon.se/returer-och-angerratt'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Hallon — Cancellation Friction Index (SE).” CES-1.1. https://www.cancelatlas.com/c/hallon-se (CC BY-SA 4.0).

See Hallon in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/hallon-se"><img src="https://www.cancelatlas.com/share/badges/hallon-se.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>