Video streaming · US
How hard is it to cancel Hallmark Movies Now?
Hallmark Movies Now scores 74/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
Subscribers who signed up directly at hmnow.com can cancel online by going to My Account, clicking the pencil icon next to Plan, and selecting Cancel Subscription; those who subscribed via Roku, Apple, Google Play, or Amazon must cancel through the respective platform. Cancellation takes effect at the end of the current billing period, access continues until that date. Hallmark Movies Now does not issue refunds for any unused portion of a subscription. No pause or freeze option is offered.
How to cancel Hallmark Movies Now
- Channels: online (self-serve), in-app
- Official cancellation page: https://customercare.hmnow.com/hc/en-us/articles/115012938607-How-do-I-cancel-my-subscription-
- Pause/freeze: not offered. No pause or freeze option is documented. Subscribers must cancel and re-subscribe if they wish to stop billing.
- Refund policy: https://customercare.hmnow.com/hc/en-us/articles/115012939167-How-do-I-get-a-refund-
- Account/data deletion: Account and data deletion can be requested through the Hallmark Movies Now support portal. The developer provides a way for users to request account and associated data deletion, with an option to delete data only (account remains) or delete the full account. https://customercare.hmnow.com/hc/en-us
Evidence
- How do I cancel my subscription? – Hallmark Movies Now (accessed 2026-06-06)
- How do I get a refund? – Hallmark Movies Now (accessed 2026-06-06)
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Hallmark Movies Now, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/hallmark-movies-now (CC BY-SA 4.0).
See Hallmark Movies Now in the full index -> · How we score · Open data
Earned it? Show your grade
Hallmark Movies Now grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/hallmark-movies-now"><img src="https://www.cancelatlas.com/share/badges/hallmark-movies-now.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>