Fitness App · DE
How hard is it to cancel Gymondo?
Gymondo scores 76/100 (grade B) for how clearly it documents cancellation in the DE — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Subscriptions purchased via the Gymondo website are cancelled online via the Gymondo website, with a notice period of one day before the end of the subscription term. A free 7-day trial can be cancelled at any time without cost. Support is reachable at [email protected].
How to cancel Gymondo
- Channels: online (self-serve), email
- Official cancellation page: https://gymondo.zendesk.com/hc/en-us/articles/201515451-How-can-I-cancel-my-subscription
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- How can I cancel my subscription? - Gymondo Support
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Gymondo — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/gymondo-de (CC BY-SA 4.0).
See Gymondo in the full index -> · How we score · Open data
Earned it? Show your grade
Gymondo grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/gymondo-de"><img src="https://www.cancelatlas.com/share/badges/gymondo-de.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>