Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Grubhub+'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

67/ 100 · C

Food delivery memberships · US

How hard is it to cancel Grubhub+?

Grubhub+ scores 67/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app, phone.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Grubhub+ ($9.99/month) can be cancelled online via the Grubhub website or app by navigating to Account > Grubhub+ > Cancel Membership, or by calling customer support at (877) 585-1085. Cancellation should be made at least 24 hours before the next billing date to avoid the next charge; benefits remain active through the end of the current paid period. Grubhub's terms explicitly state no refunds or credits are issued for partially used periods, with exceptions only at Grubhub's discretion. Members who receive Grubhub+ through Amazon Prime or other partner benefits must cancel through that partner's platform rather than through Grubhub directly.

How to cancel Grubhub+

  • Channels: online (self-serve), in-app, phone
  • Official cancellation page: https://www.grubhub.com/help/contact-us/cancel-my-membership/4QcK4Q0WSOqFWx4smLtdiq
  • Pause/freeze: not offered. Grubhub+ does not offer a pause or freeze option; the only option is full cancellation, after which benefits continue through the end of the paid billing period.
  • Account/data deletion: Grubhub maintains a dedicated account deletion portal where users can submit a request to permanently delete their account and personal information; standard privacy rights (access, deletion, opt-out) apply, and requests can also be submitted by emailing [email protected]. https://www.grubhub.com/help/privacy/data-deletion

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Grubhub+ — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/grubhub-plus (CC BY-SA 4.0).

See Grubhub+ in the full index -> · How we score · Open data