Fitness & audio apps · US
How hard is it to cancel Glow?
Glow scores 66/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email, online (self-serve).
Glow Premium subscribers on iOS cancel through the Apple App Store subscription settings; Android subscribers cancel via Google Play; and web subscribers must email [email protected] with their account email to request cancellation. Access continues until the end of the current billing cycle regardless of when cancellation is initiated. Refunds for iOS purchases must be requested directly from Apple at reportaproblem.apple.com; Android and web refund requests are evaluated case-by-case by Glow support. No subscription pause option is documented.
How to cancel Glow
- Channels: in-app, email, online (self-serve)
- Official cancellation page: https://support.glowing.com/hc/en-us/articles/115000257628-How-do-I-cancel-my-Premium-subscription-iOS-Android
- Pause/freeze: not offered. No pause or freeze option is documented in Glow's official support pages. Cancellation is the only supported way to stop charges.
- Account/data deletion: Users can delete their account in-app via More/Settings > Delete Account (iOS & Android). Alternatively, data deletion can be requested by emailing [email protected]. Deletion is permanent and cannot be undone. http://support.glowing.com/help/en-us/14-app-basics/33
Evidence
- {'title': 'How do I cancel my Premium subscription (iOS & Android)? – Glow (accessed 2026-06-06)', 'url': 'https://support.glowing.com/hc/en-us/articles/115000257628-How-do-I-cancel-my-Premium-subscription-iOS-Android'}
- {'title': 'How do I cancel my web subscription? – Glow (accessed 2026-06-06)', 'url': 'https://support.glowing.com/hc/en-us/articles/115000257568-How-do-I-cancel-my-web-subscription'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Glow — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/glow-us (CC BY-SA 4.0).