Documented-Policy tier only. This score rates how clearly Glovo Prime's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

86/ 100 · A

Food delivery memberships · ES

How hard is it to cancel Glovo Prime?

Glovo Prime scores 86/100 (grade A) for how clearly it documents cancellation in the ES — among the most clearly documented cancellation policies we've scored. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade A

Glovo Prime is a monthly auto-renewing membership giving free/reduced delivery and member offers. Users cancel by going to their account profile and selecting 'unsubscribe'; the subscription renews automatically and the fee is charged automatically unless cancelled. To avoid the next charge users must withdraw at least two business days before the renewal date. Payments are non-refundable and no refunds or credits are given for unused or partly used membership periods. Benefits continue until the end of the current month; no pause feature is documented.

How to cancel Glovo Prime

  • Channels: online (self-serve)
  • Official cancellation page: https://glovoapp.com/docs/en/legal/terms/
  • Pause/freeze: not offered. No pause documented; access continues to end of paid month after unsubscribing.
  • Refund policy: https://glovoapp.com/docs/en/legal/terms/
  • Account/data deletion: No membership-specific deletion path; handled under Glovo's general privacy policy. https://glovoapp.com/docs/en/legal/terms/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Glovo Prime — Cancellation Friction Index (ES).” CES-1.1. https://www.cancelatlas.com/c/glovo-prime-eu (CC BY-SA 4.0).

See Glovo Prime in the full index -> · How we score · Open data

Earned it? Show your grade

Glovo Prime grades A — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade A

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