News & publishing · ca
How hard is it to cancel The Globe and Mail?
The Globe and Mail scores 72/100 (grade B) for how clearly it documents cancellation in the ca, a clearly documented cancellation policy. Cancellation is available via phone, in-app.
Per The Globe and Mail Terms and Conditions, a periodic subscription 'will continue until it is cancelled' (auto-renewal default) and renewal fees are charged to the card on file. Cancellation of print and longer direct subscriptions requires phoning the Customer Solutions Centre at 1-800-387-5400 with 'no less than 28 days notice'; there is no online self-serve cancellation for direct print/digital subscriptions (App Store and Google Play sign-ups are cancelled in those stores). No refund is given for the current billing period and 'No refunds will be provided for amounts less than $5 CDN'; access continues to the end of the paid period. No EU-style cooling-off period applies (Canadian jurisdiction).
How to cancel The Globe and Mail
- Channels: phone, in-app
- Official cancellation page: https://www.theglobeandmail.com/privacy-terms/terms-and-conditions/
- Pause/freeze: not offered. No subscription pause documented in terms; cancellation only.
- Refund policy: https://www.theglobeandmail.com/privacy-terms/terms-and-conditions/
- Account/data deletion: Personal data handled under The Globe and Mail privacy policy; deletion/access via privacy contacts. https://www.theglobeandmail.com/privacy-terms/privacy-policy/
Evidence
- Terms and Conditions - The Globe and Mail (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “The Globe and Mail, Cancellation Friction Index (ca).” CES-1.1. https://www.cancelatlas.com/c/globe-and-mail-ca (CC BY-SA 4.0).
See The Globe and Mail in the full index -> · How we score · Open data
Earned it? Show your grade
The Globe and Mail grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/globe-and-mail-ca"><img src="https://www.cancelatlas.com/share/badges/globe-and-mail-ca.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>