Software / SaaS · US
How hard is it to cancel Ghost?
Ghost scores 75/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Ghost(Pro) subscriptions are cancelled online: the account owner logs into Ghost Admin, navigates to Ghost(Pro) → Billing, and clicks the red 'Cancel account' link. Cancellation takes effect at the end of the current billing cycle, after which the site and all account data are permanently deleted. Ghost explicitly states all sales are final and no refunds are provided for any products or services. No pause or freeze option exists.
How to cancel Ghost
- Channels: online (self-serve)
- Official cancellation page: https://ghost.org/help/manage-your-subscription/
- Pause/freeze: not offered. No pause or freeze option is offered for Ghost(Pro) subscriptions.
- Account/data deletion: Upon cancellation, the site and account are permanently deleted at the end of the current billing cycle. A complete export (including images, themes, and files beyond what the standard export covers) must be requested via [email protected] before cancellation, as the action is irreversible. https://ghost.org/help/manage-your-subscription/
Evidence
- {'title': 'Manage your Ghost(Pro) subscription — Ghost Help Center (accessed 2026-06-05)', 'url': 'https://ghost.org/help/manage-your-subscription/'}
- {'title': 'Ghost Terms of Service (accessed 2026-06-05)', 'url': 'https://ghost.org/terms/'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Ghost — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ghost (CC BY-SA 4.0).
See Ghost in the full index -> · How we score · Open data
Earned it? Show your grade
Ghost grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/ghost"><img src="https://www.cancelatlas.com/share/badges/ghost.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>