How hard is it to cancel Function Health?

Function Health does not allow pausing, but members can cancel and rejoin at any time; cancellation is handled via the member account (referenced as Section 13 of the Terms at my.functionhealth.com), the in-app member chat, or email to [email protected]. The published refund FAQ states Function does not offer refunds for prior payments, while its Terms provide a full refund within 48 hours of purchase if no lab testing has been completed (and a parallel 48-hour window for unused Add-On tests). After canceling, access typically continues until the end of the current billing period. Health data is user-controlled and can be permanently deleted at any time.

How to cancel Function Health

• Channels: in_account, email, live chat
• Official cancellation page: https://www.functionhealth.com/faqs/can-i-pause
• Pause/freeze: not offered. Pauses are explicitly not allowed; members can cancel and rejoin at any time.
• Refund policy: https://www.functionhealth.com/faqs/whats-functions-refund-policy
• Account/data deletion: Health data is user-controlled and can be deleted at any time; deletion is permanent and irreversible. Method initiated via member account/support channels. https://www.functionhealth.com/faq

Evidence

• Can I pause or cancel? — Function Health (accessed 2026-06-16)
• What's Function's refund policy? — Function Health (accessed 2026-06-16)
• FAQ — Function Health (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Function Health — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/function-health-us (CC BY-SA 4.0).

See Function Health in the full index -> · How we score · Open data

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