Dating apps · US
How hard is it to cancel Fruitz?
Fruitz scores 61/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app.
Fruitz subscriptions (Golden and Premium) must be cancelled through the iOS App Store or Google Play Store subscription management settings — there is no cancel option within the Fruitz app itself or on the web. Deleting the app or the user account does not cancel an active subscription. Cancellation stops future renewals but no refund is issued for any billing period already started; refund requests must be directed to the relevant app store, not Fruitz.
How to cancel Fruitz
- Channels: in-app
- Official cancellation page: https://faq.fruitz.io/en/article/how-to-cancel-my-subscription-6jvg8/
- Pause/freeze: not offered. No subscription pause option is documented in Fruitz's official help center or terms of use.
- Account/data deletion: Users can delete their account directly in the app via Settings > Delete Account. Data deletion requests can also be submitted by email to [email protected]. Under French law (FLASHGAP is Paris-based), Fruitz retains personal data for one year as a hosting provider before permanent deletion.
Evidence
- {'title': 'How to cancel my subscription? – Fruitz Help Center (accessed 2026-06-06)', 'url': 'https://faq.fruitz.io/en/article/how-to-cancel-my-subscription-6jvg8/'}
- {'title': 'Fruitz – Terms of Use (accessed 2026-06-06)', 'url': 'https://fruitz.io/terms/en'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Fruitz — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/fruitz (CC BY-SA 4.0).