Security & identity · US
How hard is it to cancel Frontpoint?
Frontpoint scores 60/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via phone, email.
Frontpoint monitoring is month-to-month with no long-term contract or cancellation fee, and after the first 30 days Frontpoint requires 30 days written notice (submittable by email) to terminate service. Customers call 1-877-602-5276 to begin cancellation, and any equipment financing must be paid off upon cancellation; a 30-day risk-free trial allows equipment returns.
How to cancel Frontpoint
- Channels: phone, email
- Official cancellation page: https://www.safewise.com/frontpoint/faq/
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Frontpoint Security Frequently Asked Questions | SafeWise
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Frontpoint, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/frontpoint (CC BY-SA 4.0).
See Frontpoint in the full index -> · How we score · Open data