Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Frontend Masters's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

78/ 100 · B

E-learning · US

How hard is it to cancel Frontend Masters?

Frontend Masters scores 78/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Subscribers can cancel at any time via the Subscription tab in their My Account area; access continues until the end of the current billing period and auto-renewal is disabled. The Terms of Service state either party may terminate with five business days' notice. Refunds for individual plans are available only in the initial period: 10 days (minus trial days) for monthly plans and 30 days (minus trial days) for annual plans, requested by emailing [email protected]; renewals are only refundable within 24 hours of payment if no course content was accessed. No partial pro-rated refunds are issued for unused time within a billing period.

How to cancel Frontend Masters

  • Channels: online (self-serve), email
  • Official cancellation page: https://frontendmasters.com/faq/join/
  • Pause/freeze: not offered. No pause or freeze option is documented in the official FAQ or Terms of Service.
  • Account/data deletion: Account deletion is available from the Settings page in My Account. The deletion is permanent and cannot be undone; all data is removed from all systems and any active subscription is also canceled. https://frontendmasters.com/faq/my-account/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Frontend Masters, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/frontend-masters (CC BY-SA 4.0).

See Frontend Masters in the full index -> · How we score · Open data

Earned it? Show your grade

Frontend Masters grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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