Documented-Policy tier only. This score rates how clearly Freddie's Flowers's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Apparel & beauty · UK

How hard is it to cancel Freddie's Flowers?

Freddie's Flowers scores 68/100 (grade C) for how clearly it documents cancellation in the UK, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, postal mail, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Freddie's Flowers subscriptions can be cancelled at any time by contacting customer services via the online contact form, email, phone, or post, live chat is explicitly excluded as a cancellation channel. Cancellations must be submitted by 12 noon at least 2 days before the next scheduled delivery date. Any payments already received for future deliveries that will not be fulfilled are credited back to the customer within 7 days. Subscriptions may also be paused for up to 6 weeks without charge before automatically reactivating.

How to cancel Freddie's Flowers

  • Channels: online (self-serve), phone, postal mail, email
  • Official cancellation page: https://www.freddiesflowers.com/terms-and-conditions
  • Pause/freeze: available, Subscriptions can be suspended for up to 6 weeks at no charge, with automatic reactivation after the suspension period ends.
  • Account/data deletion: Right to erasure available under GDPR. Submit requests by email to [email protected] or [email protected]. Data may be retained up to 6 years for legal/fraud-prevention obligations. https://www.freddiesflowers.com/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Freddie's Flowers, Cancellation Friction Index (UK).” CES-1.1. https://www.cancelatlas.com/c/freddies-flowers-uk (CC BY-SA 4.0).

See Freddie's Flowers in the full index -> · How we score · Open data