Software / SaaS · US
How hard is it to cancel Framer?
Framer scores 80/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Framer subscriptions are cancelled online via Workspace Settings > Plans > three-dot menu > Cancel Plan; access and plan benefits continue until the end of the current billing period with no notice period required. No refunds are issued for unused time on cancellation (only a credit toward future purchases applies on downgrades); a 7-day refund window applies for initial purchases worldwide, extended to 14 days for EU and Turkey residents. There is no pause or freeze option.
How to cancel Framer
- Channels: online (self-serve)
- Official cancellation page: https://www.framer.com/help/articles/cancel-your-framer-plan/
- Pause/freeze: not offered. No pause or freeze option is offered; the only alternatives are cancellation or downgrade to a lower plan.
- Refund policy: https://www.framer.com/help/articles/refund-policy/
- Account/data deletion: Account deletion is self-serve via Dashboard > Account > Profile > Delete Account. All projects, workspaces, and sites are permanently erased and sites are unpublished. Framer states deletion complies with GDPR. Users are advised to cancel active subscriptions before deleting to avoid billing issues. https://www.framer.com/help/articles/deleting-your-framer-account/
Evidence
- {'title': 'Framer Help: Cancel your Framer plan (accessed 2026-06-05)', 'url': 'https://www.framer.com/help/articles/cancel-your-framer-plan/'}
- {'title': 'Framer Help: Refund policy (accessed 2026-06-05)', 'url': 'https://www.framer.com/help/articles/refund-policy/'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Framer — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/framer (CC BY-SA 4.0).
See Framer in the full index -> · How we score · Open data
Earned it? Show your grade
Framer grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/framer"><img src="https://www.cancelatlas.com/share/badges/framer.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>