Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Found (weight care)'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

69/ 100 · C

Telehealth & Rx · US

How hard is it to cancel Found (weight care)?

Found (weight care) scores 69/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Members can cancel anytime via the in-app 'Cancel Membership' link (Account Details), the web portal, or by emailing [email protected]; cancellation takes effect within 24 hours. Found recommends canceling at least 48 hours before renewal to avoid the next charge. Initial membership fees are refundable only within 3 days of purchase or before the first medical consultation; all renewal payments are non-refundable. Multi-month (3/6/12-month) commitment plan members remain contractually liable for all remaining fees if they cancel early.

How to cancel Found (weight care)

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://joinfound.com/terms/offer-terms
  • Pause/freeze: available — Pause is referenced in offer terms (recommend pausing at least 48 hours before renewal), but the mechanism is not publicly documented beyond contacting support at [email protected].
  • Account/data deletion: No self-serve data deletion tool is provided. The privacy policy allows minors' information removal via written mail request to the Privacy Officer in Miami, FL. For general users, there is no explicit deletion right stated; Found retains data as long as legally required, for medical records, or as needed for services. Contact [email protected] for deletion inquiries. https://joinfound.com/terms/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Found (weight care) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/found-weight-care (CC BY-SA 4.0).

See Found (weight care) in the full index -> · How we score · Open data