Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Forest's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

50/ 100 · D

Mental health & wellness · US

How hard is it to cancel Forest?

Forest scores 50/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade D

Forest Plus is an optional subscription billed through the Apple App Store (iOS) or Google Play (Android); cancellation must be performed through those platforms, not through Forest directly. On iOS, users go to Settings > [Name] > Subscriptions > Forest > Cancel Subscription; on Android, through Google Play > Profile > Payments & subscriptions > Subscriptions > Forest > Cancel. Plus features remain active through the end of the current billing period after cancellation. Refunds are handled by the respective app store platform, not by Forest/Seekrtech directly.

How to cancel Forest

  • Channels: in-app
  • Official cancellation page: http://help.forestapp.cc/en/collections/407760-forest-faq-english-version
  • Pause/freeze: not offered. No subscription pause option is documented. Users must cancel through the App Store (iOS) or Google Play (Android); the subscription remains active until the end of the current billing period.
  • Account/data deletion: No in-app account deletion option. Users must email [email protected] to request account and data deletion, citing GDPR or CCPA as applicable.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Forest, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/forest-us (CC BY-SA 4.0).

See Forest in the full index -> · How we score · Open data