Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Folha de S.Paulo's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

66/ 100 · C

News & publishing · BR

How hard is it to cancel Folha de S.Paulo?

Folha de S.Paulo scores 66/100 (grade C) for how clearly it documents cancellation in the BR, a partially documented cancellation policy with notable gaps. Cancellation is available via live chat, phone.

Last reviewed 2026-06-16 · Documented-Policy tier · grade C

Folha de S.Paulo's customer service states a digital subscription is cancelled at the moment of request, suspending future charges, via online chat (atendimento.folha.com.br/chat) or phone (Mon-Sat). There is no self-cancel button on the subscriber page, so cancellation goes through these support channels.

How to cancel Folha de S.Paulo

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Folha de S.Paulo, Cancellation Friction Index (BR).” CES-1.1. https://www.cancelatlas.com/c/folha-de-spaulo-br (CC BY-SA 4.0).

See Folha de S.Paulo in the full index -> · How we score · Open data