E-learning · US
How hard is it to cancel flowkey?
flowkey scores 74/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.
flowkey Premium subscribers can cancel online via the account settings gear icon on desktop (Settings > Account > Unsubscribe), through the Apple App Store or Google Play Store for mobile purchases, or by emailing [email protected]. flowkey recommends cancelling at least 24 hours before the renewal date. Direct web purchases include a 14-day cooling-off period with a full refund right; cancellations after that period are not refunded but Premium access continues until the end of the paid billing cycle.
How to cancel flowkey
- Channels: online (self-serve), in-app, email
- Official cancellation page: https://help.flowkey.com/en/articles/4466433-how-do-i-unsubscribe-from-flowkey-premium
- Pause/freeze: not offered. No subscription pause option is documented. Users must cancel and can continue accessing Premium content until the end of the paid period.
- Account/data deletion: Users can delete their account via Settings > Account > Delete Account (available on all platforms). An active subscription must be cancelled first. All account data is permanently deleted immediately upon confirmation. https://help.flowkey.com/en/articles/6294573-how-do-i-delete-my-account
Evidence
- {'title': 'How do I unsubscribe from flowkey Premium? | flowkey Help Center (accessed 2026-06-06)', 'url': 'https://help.flowkey.com/en/articles/4466433-how-do-i-unsubscribe-from-flowkey-premium'}
- {'title': 'Terms of Service | flowkey (accessed 2026-06-06)', 'url': 'https://www.flowkey.com/en/terms-of-service'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “flowkey — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/flowkey (CC BY-SA 4.0).
See flowkey in the full index -> · How we score · Open data
Earned it? Show your grade
flowkey grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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