Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly flowkey's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

74/ 100 · B

E-learning · US

How hard is it to cancel flowkey?

flowkey scores 74/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

flowkey Premium subscribers can cancel online via the account settings gear icon on desktop (Settings > Account > Unsubscribe), through the Apple App Store or Google Play Store for mobile purchases, or by emailing [email protected]. flowkey recommends cancelling at least 24 hours before the renewal date. Direct web purchases include a 14-day cooling-off period with a full refund right; cancellations after that period are not refunded but Premium access continues until the end of the paid billing cycle.

How to cancel flowkey

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://help.flowkey.com/en/articles/4466433-how-do-i-unsubscribe-from-flowkey-premium
  • Pause/freeze: not offered. No subscription pause option is documented. Users must cancel and can continue accessing Premium content until the end of the paid period.
  • Account/data deletion: Users can delete their account via Settings > Account > Delete Account (available on all platforms). An active subscription must be cancelled first. All account data is permanently deleted immediately upon confirmation. https://help.flowkey.com/en/articles/6294573-how-do-i-delete-my-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “flowkey, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/flowkey (CC BY-SA 4.0).

See flowkey in the full index -> · How we score · Open data

Earned it? Show your grade

flowkey grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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