Food delivery memberships · DE
How hard is it to cancel Flink Plus?
Flink Plus scores 59/100 (grade C) for how clearly it documents cancellation in the DE — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).
Flink, a German rapid grocery-delivery app, offers a paid membership tier (around EUR8.99/month) giving free or reduced delivery on top of its pay-as-you-go option. Members cancel in-app via the account/subscription settings; cancelling should be done before the renewal date to avoid the next charge, and benefits last until the end of the current cycle. The membership and any free trial auto-renew unless cancelled. Refund and notice terms are only partially disclosed in the public terms. No pause feature is documented.
How to cancel Flink Plus
- Channels: online (self-serve)
- Official cancellation page: https://www.goflink.com/en-DE/agb
- Pause/freeze: not offered. No pause documented; benefits last until end of the paid cycle after cancelling.
- Refund policy: https://www.goflink.com/en-DE/agb
- Account/data deletion: No membership-specific deletion path; covered by Flink's general privacy policy. https://www.goflink.com/en-DE/agb
Evidence
- Terms & Conditions | Flink (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Flink Plus — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/flink-plus-de (CC BY-SA 4.0).
See Flink Plus in the full index -> · How we score · Open data