Streaming (music) · TR
How hard is it to cancel fizy?
fizy scores 69/100 (grade C) for how clearly it documents cancellation in the TR — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), app-store.
fizy members cancel self-serve by texting FIZY CANCEL to 3030 (or VIDEO CANCEL to 3030 to cancel the music-and-video plan); subscriptions purchased through the App Store must be cancelled in that store.
How to cancel fizy
- Channels: online (self-serve), app-store
- Official cancellation page: https://fizy.com/globcont/global/iOS/en/faq_turkey_en.html
- Pause/freeze: not offered.
- Account/data deletion: Account data governed by fizy/Turkcell privacy policy; cancellation stops billing. https://fizy.com/globcont/global/iOS/en/faq_turkey_en.html
Evidence
- fizy FAQ (Turkey)
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “fizy — Cancellation Friction Index (TR).” CES-1.1. https://www.cancelatlas.com/c/fizy-tr (CC BY-SA 4.0).