Music & audio · TR
How hard is it to cancel fizy?
fizy scores 69/100 (grade C) for how clearly it documents cancellation in the TR, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), app-store.
fizy members cancel self-serve by texting FIZY CANCEL to 3030 (or VIDEO CANCEL to 3030 to cancel the music-and-video plan); subscriptions purchased through the App Store must be cancelled in that store.
How to cancel fizy
- Channels: online (self-serve), app-store
- Official cancellation page: https://fizy.com/globcont/global/iOS/en/faq_turkey_en.html
- Pause/freeze: not offered.
- Account/data deletion: Account data governed by fizy/Turkcell privacy policy; cancellation stops billing. https://fizy.com/globcont/global/iOS/en/faq_turkey_en.html
Evidence
- fizy FAQ (Turkey)
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “fizy, Cancellation Friction Index (TR).” CES-1.1. https://www.cancelatlas.com/c/fizy-tr (CC BY-SA 4.0).