Fitness & gym · MX
How hard is it to cancel Fitpass?
Fitpass scores 78/100 (grade B) for how clearly it documents cancellation in the MX, a clearly documented cancellation policy. Cancellation is available via in-app.
Fitpass (Mexican multi-gym fitness membership) lets members cancel self-serve in the app via Perfil > Membresia > Cancelar Membresia at least 48 hours before the billing date to avoid auto-renewal; the cancellation takes effect for the next cycle with access until the paid period ends and no prorated refunds.
How to cancel Fitpass
- Channels: in-app
- Official cancellation page: https://www.fitpass.mx/terminosycondiciones
- Pause/freeze: not offered.
- Refund policy: https://www.fitpass.mx/terminosycondiciones
- Account/data deletion:
Evidence
- Fitpass Mexico - Terminos y Condiciones
- Fitpass Mexico - FAQ
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Fitpass, Cancellation Friction Index (MX).” CES-1.1. https://www.cancelatlas.com/c/fitpass-mx (CC BY-SA 4.0).
See Fitpass in the full index -> · How we score · Open data
Earned it? Show your grade
Fitpass grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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