Fitness / Gym aggregator · MX
How hard is it to cancel Fitpass?
Fitpass scores 78/100 (grade B) for how clearly it documents cancellation in the MX — a clearly documented cancellation policy. Cancellation is available via in-app.
Fitpass (Mexican multi-gym fitness membership) lets members cancel self-serve in the app via Perfil > Membresia > Cancelar Membresia at least 48 hours before the billing date to avoid auto-renewal; the cancellation takes effect for the next cycle with access until the paid period ends and no prorated refunds.
How to cancel Fitpass
- Channels: in-app
- Official cancellation page: https://www.fitpass.mx/terminosycondiciones
- Pause/freeze: not offered.
- Refund policy: https://www.fitpass.mx/terminosycondiciones
- Account/data deletion:
Evidence
- Fitpass Mexico - Terminos y Condiciones
- Fitpass Mexico - FAQ
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Fitpass — Cancellation Friction Index (MX).” CES-1.1. https://www.cancelatlas.com/c/fitpass-mx (CC BY-SA 4.0).
See Fitpass in the full index -> · How we score · Open data
Earned it? Show your grade
Fitpass grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/fitpass-mx"><img src="https://www.cancelatlas.com/share/badges/fitpass-mx.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>