Fitness & audio apps · US
How hard is it to cancel Fitbit Premium?
Fitbit Premium scores 71/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
Fitbit Premium (now branded Google Health Premium) can be cancelled anytime via the Google Health app or the Google Store subscriptions page (store.google.com/subscriptions); Google Play and iOS subscribers manage cancellation through their respective app stores. Cancellation takes effect at the end of the current billing period — no partial refunds are issued for the remaining term. No pause or freeze feature is available. A 14-day right-of-withdrawal applies for EEA/UK users, but US customers receive no pro-rated refund on cancellation.
How to cancel Fitbit Premium
- Channels: online (self-serve), in-app
- Official cancellation page: https://support.google.com/fitbit/answer/14237941
- Pause/freeze: not offered. Fitbit Premium offers no pause or freeze option; users must cancel entirely and re-subscribe later.
- Account/data deletion: Users can delete their Fitbit account via the app or accounts.fitbit.com; most personal data is deleted within 30 days, though device-recorded data and backup copies may take up to 90 days. Google Account users have a 30-day recovery window; original Fitbit login users have a 7-day window. Data may be retained for legal reasons. Device-stored data must be erased separately. https://support.google.com/fitbit/answer/14236723
Evidence
- {'title': 'Sign up or manage your Google Health Premium subscription - Google Health Help Center (accessed 2026-06-05)', 'url': 'https://support.google.com/fitbit/answer/14237941'}
- {'title': 'Fitbit Terms of Service - Google Help (accessed 2026-06-05)', 'url': 'https://support.google.com/product-documentation/answer/14816019'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Fitbit Premium — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/fitbit-premium (CC BY-SA 4.0).
See Fitbit Premium in the full index -> · How we score · Open data
Earned it? Show your grade
Fitbit Premium grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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