AI tools · US
How hard is it to cancel Fireflies?
Fireflies scores 83/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Fireflies subscriptions are cancelled self-serve in the web app: Settings > Account > Subscriptions > Cancel, choose a reason, then confirm (an AskFred assistant step appears). Paid features remain active until the end of the current billing period, after which the account auto-downgrades to Free and existing meetings, transcripts and recordings stay accessible within Free limits. Per Fireflies' terms users should cancel at least 24 hours before the period ends to avoid the next charge. Refunds are requested through Support and may be full or prorated; data is fully removed only by separately deleting the account.
How to cancel Fireflies
- Channels: online (self-serve)
- Official cancellation page: https://guide.fireflies.ai/articles/6637635140-how-to-cancel-fireflies-subscription
- Pause/freeze: not offered. No pause option documented; cancelling downgrades to the Free tier.
- Refund policy: https://guide.fireflies.ai/articles/2681748107-fireflies-billing-related-faqs
- Account/data deletion: On cancellation the account downgrades to Free and existing meetings, transcripts and recordings remain accessible within Free limits; full data removal requires separate account deletion. https://fireflies.ai/privacy-policy
Evidence
- How to cancel your Fireflies subscription – Fireflies Knowledge Base (accessed 2026-06-16)
- Manage Fireflies Account, Subscriptions, Billing, and Refunds (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Fireflies — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/fireflies (CC BY-SA 4.0).
See Fireflies in the full index -> · How we score · Open data
Earned it? Show your grade
Fireflies grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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